Need A Fence Repair?
Today we had the great privilege of helping a customer in their time of need. Here at Cedar Mountain Fence Company, the majority of the work we do for customers throughout the year involves us installing new fences. But occasionally there are times when we get called to do a fence repair job. Depending on the needs of the customer and the type of fence they have, we determine if we are the best solution for the customers fence repair. If we feel that we are a good fit and have the fence materials the customer needs, then we offer to make the fence repair right away.
Our customer was hit by a bad storm and their fence broke apart. Literally the storm was so powerful that it cracked the fence posts that were holding up the fence panel. So a section of the fence completely fell down causing there to be about a 7’ gap in our customers fence.
This was a big problem for a variety of reasons, such as loss of security and privacy, but most importantly because this customer had a dog. They waited awhile before they decided to fix their fence, so for the last couple of months they have not been able to let their dog outside in the backyard without a leash. As you can imagine this was not a fun process during the winter months here in Illinois. The customer was finally fed up with going out in the cold with the dog every time it had to go to the bathroom.
Maybe I Can Repair the Fence Myself?
Before our customer decided to call Cedar Mountain Fence Company, he thought he was going to make the fence repair himself. He even went as far as starting to dig out the fence posts, only to realize the ground was frozen and in the end he hurt his back in the process. So after searching on online, the homeowner found Cedar Mountain Fence Company’s listing on Google, and noticed immediately that we had the highest ratings of any fence company in the area. This gave him confidence that we were a reputable fence company and most likely would be able to handle his fence repair project. So he gave us a call to get a price on the fence repair.
Repair Made The Same Week
The good news for him was that we are still in the slow season, so it made it very easy for us to come out and repair his fence in a timely manner. The customer called us on Monday and we were out on site by Friday of the same week. For those that don’t know, usually a customer would have to wait several weeks before a fence company could come out and make the repair.
No Easy Fence Repairs
Even a fence repair as simple as fixing 2 fence posts and rehanging a fence panel is quite a bit of work. Before we could make the necessary repairs to the fence, we had to first dig out the old fence posts, which were both set in concrete. Once the old fence posts were removed, we were able to install 2 brand new fence posts, which we also re-set in concrete. After the fence posts were firmly in place, we then proceeded to re-hang the old fence panel, which thankfully was not damaged during the storm. As you can see in the photos, the new fence posts are a different color than the stained fence, but the homeowner is going to stain the posts to match the fence as soon as the weather gets a little nicer.
Positive Online Review
Our customer was so happy overall with how we repaired his fence, that he gave us a positive Google review before we even left his house. This just further ads to the dozens of positive reviews we have online.
If you are in need of a fence repair, please don’t hesitate to contact us for a FREE estimate. CONTACT US